Privacy Policy
Effective: September 12, 2025
Ubuntu Solutions Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you, how we use it, how we share it, and your choices regarding your information when you use our website, mobile application, products, and services (collectively, the “Services”).
Categories of Information We Collect
We collect the following categories of information:
- Personal Information: Name, email address, phone number, date of birth, government identification, and other information you provide to us directly. - Financial Information: Bank account details, account balance, transaction history, and income/payroll information (when you connect your financial accounts).
- Usage Information: Device information, IP address, browser type, operating system, and interactions with our Services.
- Communications: Records of your correspondence with us, including support requests or other inquiries.
How We Collect Information
- Directly from You: When you create an account, request an advance, or otherwise use the Services.
- Automatically: Through cookies, device identifiers, and analytics tools.
- From Third Parties: Including our service providers, financial institutions, and payroll providers.
Use of Information
We use the information we collect for the following purposes:
- To operate, provide, and improve the Services.
- To process wage advances, payments, and transactions.
- To verify your identity, prevent fraud, and comply with legal obligations.
- To communicate with you regarding your account, Services, and updates.
- To provide customer support and respond to inquiries.
- To personalize your experience and improve product features.
Sharing of Information
We may share your information with:
- Service Providers: Vendors, partners, and contractors who perform services on our behalf (e.g., payment processors, hosting providers, customer support platforms).
- Financial Institutions: Banks, payroll providers, and payment networks necessary to deliver the Services.
- Affiliates & Business Partners: To support joint marketing or product offerings, consistent with applicable law.
- Legal & Compliance: As required by law, regulation, or legal process; to respond to lawful requests from authorities; or to protect rights, property, or safety.
- Corporate Transactions: In connection with mergers, acquisitions, financing, or sale of assets.
- We do not sell your personal information.
Use of Plaid Services
To provide the Services, we use Plaid Inc. (“Plaid”) to collect and process information from your financial accounts. When you choose to connect your bank account or payroll account through Plaid, you authorize us and Plaid to access and transmit your information as reasonably necessary to provide the Services.
By using our Services and connecting your accounts, you acknowledge and agree that your information will be transferred, stored, and processed by Plaid in accordance with the Plaid End User Privacy Policy: https://plaid.com/legal/#end-user-privacy-policy. We encourage you to review Plaid’s policy carefully, as it explains how Plaid collects, uses, and safeguards your data.
Your Choices and Rights
- Access and Update: You may access, update, or correct your information by logging into your account or contacting us.
- Opt-Out of Marketing: You may opt-out of receiving promotional communications by following unsubscribe instructions in our emails.
- Cookies: You can set your browser to refuse all or some cookies, though certain parts of the Services may not function properly.
- Do Not Track: We do not currently respond to browser “Do Not Track” signals.
Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements.
Security
We implement commercially reasonable measures to protect your information, including administrative, technical, and physical safeguards. However, no system or transmission over the internet is completely secure.
Children’s Privacy
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from minors.
Changes to this Policy
We may update this Policy from time to time. When we do, we will post the revised version on our website and update the “Last Updated” date above. Significant changes will be communicated through the Services or via email.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at: Ubuntu Solutions Inc.
Email: support@payslice.com